Hard copy in thisdigital age is passe. Today, all communications are in digital or electronicform save for doctors writing their prescriptions. So it was surprising to seeUday Kotak, Managing Director and CEO of Kotak Mahindra Bank Ltd sending a handwritten resignation letter on September 1 to his chairman Prakash Apte. The 3-pageletter captures the journey of Uday Kotak which started in 1985 with three employees in Mumbai’s Fort area. Today, this successful bank whichhas over a lakh employees has presence all over India and five other countries.Interestingly, Kotak has tweeted his handwritten letter. Generally, handwritten notes are written to add that personaltouch and some CEOs do take that extra effort to send a thank you card or goodwishes hand written. This gesture conveys that they care. Ratan Tata is knownto do that; he sends handwritten letters especially if it is outsidebusiness. He has very good handwriting.This writer has seensome of his handwritten notes. Coming back to Kotak, he hastruly built a formidable bank. In his words, “an investment of Rs 10,000 withus in 1985 would be worth around Rs 300 crore today.” All his stakeholders arelaughing all the way to the bank.