No Takers For Premium Class Tickets Sees Air India Exiting Kolkata Sector

Days after West Bengal chief minister Mamata Banerjee made it public about her discussions with Tata Sons Chairman N Chandrasekaran of launching direct flights from Kolkata to Europe at the Bengal Global Business Summit comes the news that Kolkata is set to lose its Air India base. The airline, it seems, is withdrawing operations from the city, citing insufficient demand for business and first-class seats, a move reminiscent of British Airways’ exit 16 years ago. While economy class sees steady demand, the lack of high-paying passengers has made Kolkata an unviable base for Air India. From March 31, the airline’s flights will be replaced by Air India Express, the Tata Group’s low-cost subsidiary, which operates an all-economy-class model. Once a crucial hub for Indian Airlines, Kolkata’s role in Air India’s operations has gradually declined. Pilots stationed in the city must now either resign and join Air India Express or relocate. Of approximately 150 pilots, some have moved to IndiGo or shifted to other cities, while 50–60 have opted for Air India Express. Tata Group is repositioning Air India as an international brand, focusing premium operations on major hubs while shifting domestic routes to Air India Express. Similar transitions are expected in Chennai and Hyderabad. Industry experts argue that if the investments announced at the Bengal Global Business Summit materialises, then demand for premium-class travel may eventually rise. Currently, Air India operates 26 flights daily from Kolkata, all of which will cease after March 31.