Kerala’s Left Front Govt’s App Hailing Cab Service Hits A Speed Breaker

The adage that governments should not be in business is turning out to be true as far as the App hailing cab service launched by Kerala’s Left Front government goes. Launched on August 17, Kerala Savari seems to have come a cropper. Over 5000 trips were cancelled. A closer look reveals that 5,141 trips were cancelled by the drivers registered with the app while the user cancellation was only 76. According to officials, drivers tend to go for more attractive deals on other private apps and cancel the rides. The private auto services are charging Rs 55 for a minimum distance with Rs 23.50 being added for every one-half km, which is much higher than the standard rate fixed by the government. The slew of cancellations have eroded the trust of the users at a time when the app is available only in Trivandrum city limits on a pilot basis. However, it failed to take-off due to technical glitches for two weeks. The hiccups raised concern among drivers who enrolled for the taxi app. They also complained of no effective marketing strategies. The CPM has been at the forefront of such foolhardy decisions designed to give its historically militant labour unions a leg up on the employment front. A recent example was the government’s failed attempt to take over the Trivandrum Airport which went to Adani.